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NFORMATION COLLECTION AND USE
Pinnacle Tree Service Inc. (PinnacleTreeService.com) is the sole owner of the
information collected on this site. We will not sell, share, or rent
this information to others in ways different from what is disclosed
in this statement. PinnacleTreeService.com collects information from our users
at several different points on our website.
Order
We request information from the user on our order form. Here a user
must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date).
This information is used for billing purposes and to fill customer's
orders. If we have trouble processing an order, this contact information
is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing
information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site. Once
the user closes their browser, the cookie simply terminates. For instance,
by setting a cookie on our site, the user would not have to log in
a password more than once, thereby saving time while on our site.
If a user rejects the cookie, they may still use our site. The only
drawback to this is that the user will be limited in some areas of
our site. For example, the user will not be able to participate in
any of our Sweepstakes, Contests or monthly Drawings that take place.
Cookies can also enable us to track and target the interests of our
users to enhance the experience on our site. Some of our business
partners use cookies on our site (for example, advertisers). However,
we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track
user's movement, and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable information.
Sharing
PinnacleTreeService.com will share aggregated demographic information with
our partners and advertisers. This is not linked to any personal information
that can identify any individual person. We use an outside shipping
company to ship orders, and a credit card processing company to bill
users for goods and services. These companies do not retain, share,
store or use personally identifiable information for any secondary
purposes. We partner with another party to provide specific services.
When the user signs up for these services, we will share names, or
other contact information that is necessary for the third party to
provide these services. These parties are not allowed to use personally
identifiable information except for the purpose of providing these
services.
Links
This web site contains links to other sites. Please be aware
that PinnacleTreeService.com is not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or
not to disclose this information. Information requested may include
contact information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will
be used to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the use and satisfaction
of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend's name and email address.
PinnacleTreeService.com will automatically send the friend a one-time email inviting
them to visit the site. PinnacleTreeService.com stores this information for the
sole purpose of sending this one-time email. The friend may contact
PinnacleTreeService.com at
to request the removal of this information from their database.
Supplementation of Information
In order for this website to properly fulfill its obligation
to our customers, it is necessary for us to supplement the information
we receive with information from 3rd party sources. For example, to
determine if our customers qualify for one of our credit cards, we
use their name and social security number to request a credit report.
Once we determine a user's credit-worthiness, this document is destroyed.
Site and Service Updates
We also send the user site and service announcement updates.
Members are not able to un-subscribe from service announcements, which
contain important information about the service. We communicate with
the user to provide requested services and in regards to issues relating
to their account via email or phone.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such
as your zip code), or if a user no longer desires our service, we
will endeavor to provide a way to correct, update or remove that user's
personal data provided to us. This can usually be done at the member
information page or by emailing our Customer Support. [Some sites
may also provide telephone or postal mail options for updating or
correcting personal information].
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their
information used for purposes not directly related to our site at
the point where we ask for the information. For example, our order
form has an 'opt-out' mechanism so users who buy a product from us,
but don't want any marketing material, can keep their email address
off of our lists. Users who no longer wish to receive our newsletter
or promotional materials from our partners may opt-out of receiving
these communications by replying to unsubscribe in the subject line
in the email or email us at
[Some sites are able to offer opt-out mechanisms on member information
pages and also supply a telephone or postal option as a way to opt-out.]
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make
an informed choice as to whether they should proceed with services
that require an outside party, or not.
Your consent
By using our Web site, you consent to PinnacleTreeService.com collecting and
using this information. If we ever change our privacy policy, we will
post any changes on this page so you are always aware of the information
we collect, how we use it and under what circumstances we disclose
it.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what information
we collect, how we use it, and under circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice
as to whether or not we use their information in this different manner.
We will use information in accordance with the privacy policy under
which the information was collected.
Your comments/how to reach us
If you have any questions or comments about PinnacleTreeService.com privacy
policy, please feel free to contact us at:
Email:
Mail:
Pinnacle Tree Service, Inc.
2327 Hwy. 20,
Lawrenceville, GA 30243
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